kroswynd
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Comments
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We'll will address the issue when we have ta chance to analyse your issue. I am currently out of town for business so not able to throughly addres/trouble shoot the issue.
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Our focus moving forward will be on MSFS 2020, and we will determine future plans for P3D v.5x
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Everything is coded into the mdl there are no files to delete. When the simulator loads what aircraft do you have loading by default. This is an issue that we had in earlier versions of the Q400 and should have been fixed. What vers…
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Hi, Have you attempted to uninstall and reinstall the aircraft, and be sure to use admin rights. Are you using the most up-to-date version of the Q400 based on your simulator platform? You can attempt to load a default aircraft like the …
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Ok so I was able to perform a quick test at LPMA and can confirm the continuous bouncing and sinking issue for the TRAINING edition. Will add this to the bug list and hope that we can resolve the issue. I suspect that the issue at ENVA is simila…
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In terms of sinking or bouncing? > @Rudderduck said: > ENVA is a problem in the TRAINING version as well. I do not own those sceneries so unabke to test.
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@micstatic.. The boucing issue is not the same as the sinking issue. We will investigate the issue and advise. Will have to get scenery @KaptenEk... If you have the PRO edition I have mentioned in the previous response why you have the sinkin…
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> @notarealpilot said: > I know this is the "training edition" thread, but I have this same issue with the PRO version in P3Dv5 at Aerosoft ENVA. "Falls through" the scenery (stands 29/30 tested). Loading into another plane, I don't have the…
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I removed your credentials, never post them on them on the forum. You send them to support via email when seeking assistance. If you are able to provide a video we'd appreciate it. Cheers
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Paul, I seemed to have missed responding to this one, my apologies. It may be helpful to provide some video of the issue and or the procedure that you are using to help us decifer your problem. You advised that you have you uninstalled and…
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I will have give it a go and see what I encounter when I get back home this weekend. If I recall having the terrain mesh set to more than 5m did cause an issue. There are threads in the forum regarding this behavior.
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For starters go back to JF and download the PRO edition that you purchased which would be the latest installer which does not require any updates for use with the Visual Package. Be sure to uninstall the installed version be sure to delete any re…
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This issue after checking relates to using the incorrect DLL, which would be odd if the PRO package was purchased, and downloaded using the installer from the vendor.
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When we have something to share we will. Thanks
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Is the LPMA an addon scenery of default airport?
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Its bouncing up and down, but is it going below the surface?
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That is an additional step - users still have the opportunity to use it or not
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That would be correct. This feature is only applicable to the TRAINING and COCKPIT Editions of the Q400, as it required some additional work on the back-end for features not applicable to the PRO and PILOT Editions. The surface normals (surface a…
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If you do not own the Training or Cockpit editions then you will not have access to that folder/tool
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Will have to have a look at it when i am able to get to the sim later tonight
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Hi, After compiling the route and removing any unnecessary NO Links select DTO and then enter the 1st way point then ENTER. This should provide the proper overlay of the route on the MFD
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Hi, One is unable to provide a proper answer not knowing what the planned route between the city pair is. If you are using a flight planner suchbas simbrief or similar it should also provide the distance with which you can make a comparison.
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Kindly contact us via our Support email so that we can better trouble shoot this issue. The issue should not be the Sim platform nor should it the Q400. Of all our users flying the the Q400 have never had a report of this issue. Hopefully…
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Hello! Some additional information helps us to possibly address possible issues. Whilst you are using the PRO edition, it is on a 32bit or 64 bit platform and if so which one. I would normally suggest an uninstall and reinstall, but it seems …
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Hi, Unfortunately there will not be an update for 32 it users of the Q400 as we stopped updating the 32bit version upon the release of Prepar3D v4.x. In order to get the new version you would have to be on P3D v4 or v5, and you should be able …
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Hi, Are you running the 32bit or 64 bit version of the Q400?
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Hi, The Training edition does not rely in the mjc84.ini for configuring input devices. There is a folder in the root folder "JCONF" which you create a profile for each input device and then assign axii and buttons via the jconf tool. …
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@GCRR There very likely may be something specific to your setup clashing with the Q400 (hardware binding or software). I suspect that we would have quite a few more complaints here and or on other forums/groups. I would suggest when you have a m…
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Thank you for bringing this to our attention. I think I have this addon airport so will check it in a few days when I return home.
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I ran a test on all versions PRO/TRAINING/COCKPIT and was not able to replicate the issue. @jpavey11 Thank you for taking the initiative to uninstall and reinstall. Good to hear that the out come corrected the issue. @GCRR There is a good po…